TALKPLUS PRIVACY POLICY

Your privacy is important to us. At TalkPlus, protecting the privacy of your personal information is fundamental to our mission of enabling you to communicate openly and safely. In this policy, we explain our online information practices and the choices available to you regarding the collection and use of the personal information you submit via this website or your mobile phone or device. This policy applies only to TalkPlus` treatment of personally identifiable information collected through our website from you or through your phone or device. By visiting our website or registering to use one of our products or services, you are accepting the practices described in this policy.

Information Collection and Use

From Visitors
We may collect certain non-personally identifiable information when you visit many of our Web pages, such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using, (e.g., Windows XP or Mac OS), and the domain and host name or IP address of your Internet service provider (e.g., America Online, Earthlink).
From Customers and the People They Call
When purchasing products or services from TalkPlus, participating in beta testing programs, and using our products and services, you will be providing us with certain personally identifiable information. The types of personally identifiable information that may be collected include: your full name, user names, passwords, physical address, e-mail address, cell phone number(s), landline number(s), credit card and billing information, download history, customer generated content and/or information about your interests in and use of various products, programs and services. We may also collect personally identifiable information that is communicated between you and other persons when using our products and services, such as the telephone numbers, instant messaging chat service IDs and other identifiers of you and the people whom you call and who call you.
If you provide personally identifiable information about your friends or others whom you refer to us, that information will also be treated as personally identifiable information for the purposes of this policy. The names, telephone numbers and other personally identifiable information about people you place into your Phone Book or Address Book will similarly be treated as personally identifiable information, protected by this policy.
Use of Information
We may use the personally identifiable information that we collect to provide the applications and services you have requested (e.g., fulfill your order to download TalkPlus communications software and use a TalkPlus communications service), to verify your identity, to contact you about programs, products, features or services in which we believe you may be interested (such as future TalkPlus promotions), and to provide customer or technical support. We also may use your personally identifiable information to contact you regarding your use of our services, website, changes to our privacy policy, End-User License Agreement, or other policies or terms that affect you and your use of our services. In addition, we may use information collected about our users to improve our products and services, the content and navigation of our website, or for other internal purposes.
We may, from time to time, supplement the information we collect from you with outside records (e.g., information we obtain from other companies, including wireless providers) to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase TalkPlus products or services that we believe may be of interest to you.
We will not sell, rent, or lease your personally identifiable information to third parties. To fulfill your requests for products and services (e.g., provide you with TalkPlus software via your cell phone), we may share the personally identifiable information you provide with your cell phone service provider or their partner and subcontractor companies. At certain times, we may employ other companies and individuals to perform functions on our behalf. Examples include processing credit card transactions, providing billing services, fulfilling subscriptions and orders, sending postal mail and e-mail (but only on behalf of TalkPlus), removing repetitive information from customer lists, analyzing data, providing marketing assistance and providing customer service. These other companies and individuals will be provided limited access to your personally identifiable information to perform their functions, but they are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. We may also disclose anonymous, aggregated user statistics to third parties for a variety of purposes. For example, for market research purposes we may disclose how many individuals visited certain areas of our website or purchased a particular type of product.
In addition, we may disclose personally identifiable information that we collect in the following instances:
Legal Action: We may disclose information about our users, including personally identifiable information, in response to subpoenas, court orders, or legal process, when requested by governmental or quasi-governmental authorities conducting an investigation, hearing or the like, to verify or enforce compliance with the policies governing our products, services, and applicable laws, or to protect against misuse or unauthorized use of our products or services. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
Corporate Change: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other corporate change respecting our business. In such case, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Where your Information may be Collected and Stored

TalkPlus and its trusted agents and service providers may collect and store your personally identifiable information in the United States and other countries. Data protection and privacy regulations may vary from country to country. The level of protection and regulation in the country where TalkPlus transfers and stores your personally identifiable information may not be as high as in your country. By using our website or our products and services, you consent to our collection, transfer, and storage of personally identifiable information in the United States and in other countries.

Children and their Information

Ordering products and services from TalkPlus is limited to adults (ages 18+). Parents should monitor their children so that they do not provide personally identifiable information to or through this site. In accordance with laws protecting children under the age of 13, in the event that a user identifies himself or herself as a child under the age of 13 within our site or in connection with any of our products or services, TalkPlus will not collect, store, or use any personally identifiable information of such user. Further, in the event that we receive personally identifiable information that we discover was provided by a child under the age of 13, we will promptly delete such information in a secure manner.

Changes You Can Make

You may change and/or update your personally identifiable information at any time by sending an email to support@talkplus.com, or by accessing your account at http://www.talkplus.com/

Opting Out of Receiving Promotions

We may use the personally identifiable information we collect from you to provide you with opportunities to offer you TalkPlus products and services that may be of interest to you. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of e-mail or other communications we send you.

Links to Other Sites

Some of our web pages contain links to other sites whose information practices may be different than ours. Visitors and customers should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Cookies

To enhance your experience with our website, we may use “cookies” on our site. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you become a customer and furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you when you return to our site). You may adjust your browser to reject cookies from us or from any other website. Please consult the “Help” section of your browser for more information. However, certain areas of our site can be accessed only in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.

Data Security

We have put in place certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Due to the open nature of Internet communications, we cannot guarantee that communications between you and TalkPlus will be free from unauthorized access by third parties. We also cannot guarantee the security of the telecommunications networks over which you make and receive phone calls using our products and services, as we have no control over those networks.

Changes to Privacy Policy

We may, from time to time, update this privacy notice and such changes shall be effectively immediately and without further notice to you.

Questions/Concerns?

If you have any questions, comments, or concerns regarding our privacy policy, please contact us at:

Most Recent Update

This policy was last updated on October 19, 2006.
Copyright 2006 TalkPlus, Inc. All rights reserved.