Voicemail Screening
Listen as your callers leave you a message, pick up if you want to.

What is voicemail screening?
  • When people call your TalkPlus number, you can listen in as they leave you a message. You can pick up if you want to. 
  • ... it's the feature we all miss from the old tape-based answering machine we used to have

How does it work?
  • Make sure you have Incoming Call Greeting turned on (default = on).
    • To change Incoming Call Greeting options, login, go to Profiles, select "Profile Settings". Under Incoming Call Greeting, make sure this option is selected: "Press 1 to accept call, press 2 to send to voicemail, 3 to screen voicemail"
  • When people call your TalkPlus number, you will hear the incoming call greeting
  • Press 3 to send caller to voicemail and stay on the phone to listen in as your caller leaves a message
  • Press * on your phone if you want to pick up and start talking to the caller
  • You can just hang up if you want to let the caller leave a voicemail

FAQ:

Q: Would the caller know I am listening in, and not picking up?
A: No. It is the same experience as leaving a normal voicemail, and they would not be able to hear you until you pick up by pressing the * key.